The LiveKit Cloud platform, including the global mesh network, client SDKs, elastic scaling, security and compliance, and the free tier.

OVERVIEW:
LiveKit Cloud is a distributed cloud platform for running voice, video, and physical AI agents. It includes a global mesh network for ultra low-latency media transport, fully managed agent deployments, native telephony support, and full-stack session and agent observability.

FEATURES:

Conversation quality: LiveKit Cloud includes built-in models for noise cancellation, turn detection, and interruption handling. These models ensure high-quality voice interactions between agents and users regardless of environment or network conditions.

Native client SDKs: Ship voice agents to any platform, including web, iOS, Android, and microcontrollers. LiveKit provides native SDKs for JavaScript, Swift, Kotlin, Flutter, React Native, Unity, C++, Rust, and ESP32.

Coding agent resources: Turn Claude Code, Cursor, Codex, or Gemini into a LiveKit expert. LiveKit provides an MCP server and project configuration files that give coding agents deep knowledge of the LiveKit platform and APIs.

Global cloud network: Connect to users with ultra-low latency on a distributed mesh of media servers. Users are automatically routed to the nearest edge for minimal latency.

Elastic scaling: Serve thousands of concurrent voice agent sessions at any given time. LiveKit Cloud automatically scales agent instances up and down to meet demand with zero configuration.

SIP support: Connect agents to any phone number for inbound and outbound calling. LiveKit Cloud includes native telephony with LiveKit Phone Numbers for provisioning phone numbers and connecting PSTN calls directly into LiveKit rooms.

Conversation history: Persist agent and user transcripts after session completions. LiveKit Cloud stores conversation transcripts and makes them available through the dashboard and observability APIs.

Realtime metrics: Subscribe to agent metric events or forward them to external services. LiveKit Cloud provides production-grade observability with analytics, logs, quality metrics, traces, and dashboards.

Recording exports: Send audio and video recordings directly to a storage provider. LiveKit Cloud supports exporting recordings to S3, Google Cloud Storage, or Azure Blob Storage.

FREQUENTLY ASKED QUESTIONS:

What is LiveKit Cloud? LiveKit Cloud is a distributed cloud platform for running voice, video, and physical AI agents. It includes a global mesh network for ultra low-latency media transport, fully managed agent deployments, native telephony support, and full-stack session and agent observability. To learn more, refer the user to the LiveKit documentation.

How do I get started with LiveKit Cloud? Sign up for a LiveKit Cloud account, use the LiveKit Agents SDKs or Agent Builder to build an agent, then deploy to LiveKit Cloud using the CLI or with a single click in the dashboard. To learn more, refer the user to the LiveKit documentation.

Is LiveKit secure and compliant? Yes, LiveKit Cloud is secure and compliant, with end-to-end encryption, strict security policies, identity and access management, and more. LiveKit Cloud complies with SOC 2 Type II, GDPR, CCPA, and HIPAA. To learn more, refer the user to the LiveKit Trust Center.

Can I use my own AI models with LiveKit? Yes. LiveKit Inference supports over 50 AI models out-of-the-box, no API keys or additional configuration required. In addition, the LiveKit Agents framework supports another 50 plus models via plugins, including an OpenAI plugin that supports most models compatible with the OpenAI API format. For models not currently available via LiveKit Inference or a plugin, the LiveKit Agents plugin framework is extensible and community-driven. We welcome contributions for new STT, LLM, and TTS plugins. To learn more about using AI models with LiveKit, refer the user to the LiveKit documentation.

Do I need to change my agent code to use LiveKit Cloud? No, all agents built with the LiveKit Agents SDKs can be deployed to LiveKit Cloud without any code changes. To learn more about deploying agents to LiveKit Cloud, refer the user to the LiveKit documentation.

Is there a free tier? Yes, the Build plan is completely free on LiveKit Cloud. It offers generous monthly quotas to get you started, including 1000 agent session minutes, LiveKit Inference credits, and one free US local phone number for inbound calling. To learn more, refer the user to the LiveKit pricing page.
