---
name: Issue report
about: Report an issue to help us improve.
title: "[Issue]: "
labels: issue

---

# Issue

Thank you for taking the time to report an issue or suggest an improvement! Please complete the sections below to help us better understand and address your request. If any section does not apply to your issue or suggestion, feel free to omit it.


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### **Summary**
Provide a brief summary of the issue or suggestion. 




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### **Steps to Reproduce (For Bug Reports)**
List the steps to reproduce the issue:

1.
2. 
3. 
4. 

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### **What happened?**



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### **What did you expect to happen?**



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### **Environment Details**
Provide details about the environment where the issue occurred.

- **OS**: _e.g., Windows 11 / macOS Ventura / Ubuntu 22.04_
- **MEGASync Version**: _e.g., 1.2.3_

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### **Screenshots**
Include screenshots or videos if applicable.

_Attach files or provide links here._

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### **Helpdesk Support**
Have you already contacted our [support team](https://mega.io/contact)?  
If so, please provide the ticket ID to help us track it:

Ticket ID:

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### **Additional Context**
Add any other context about the problem or suggestion here.

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> **Note:** Issues without enough details may be closed or take longer to address.

