:_mod-docs-content-type: ASSEMBLY
[id="log60-cluster-logging-support"]
= Support
include::_attributes/common-attributes.adoc[]
:context: log60-cluster-logging-support

toc::[]

include::snippets/logging-supported-config-snip.adoc[]
include::snippets/logging-compatibility-snip.adoc[]
include::snippets/log6x-loki-statement-snip.adoc[]

{logging-uc} {for} is an opinionated collector and normalizer of application, infrastructure, and audit logs. It is intended to be used for forwarding logs to various supported systems.

{logging-uc} is not:

* A high scale log collection system
* Security Information and Event Monitoring (SIEM) compliant
* A "bring your own" (BYO) log collector configuration
* Historical or long term log retention or storage
* A guaranteed log sink
* Secure storage - audit logs are not stored by default

[id="cluster-logging-support-CRDs_{context}"]
== Supported API custom resource definitions

The following table describes the supported {logging-uc} APIs.

include::snippets/log6x-api-support-states-snip.adoc[]

include::modules/cluster-logging-maintenance-support-list-6x.adoc[leveloffset=+1]
include::modules/unmanaged-operators.adoc[leveloffset=+1]

[id="support-exception-for-coo-logging-ui-plugin_{context}"]
== Support exception for the Logging UI Plugin

Until the approaching General Availability (GA) release of the Cluster Observability Operator (COO), which is currently in link:https://access.redhat.com/support/offerings/techpreview/[Technology Preview] (TP), Red{nbsp}Hat provides support to customers who are using Logging 6.0 or later with the COO for its Logging UI Plugin on {product-title} 4.14 or later. This support exception is temporary as the COO includes several independent features, some of which are still TP features, but the Logging UI Plugin is ready for GA.

[id="cluster-logging-support-must-gather_{context}"]
== Collecting {logging} data for Red Hat Support

When opening a support case, it is helpful to provide debugging information about your cluster to Red{nbsp}Hat Support.

You can use the xref:../../../support/gathering-cluster-data.adoc#gathering-cluster-data[must-gather tool] to collect diagnostic information for project-level resources, cluster-level resources, and each of the {logging} components.
For prompt support, supply diagnostic information for both {product-title} and {logging}.

include::modules/cluster-logging-must-gather-about.adoc[leveloffset=+2]
include::modules/cluster-logging-must-gather-collecting.adoc[leveloffset=+2]
