// Module included in the following assemblies:
//
// * osd_architecture/osd_policy/osd-service-definition.adoc
:_mod-docs-content-type: CONCEPT
[id="support_{context}"]
= Support

[role="_abstract"]
{product-title} includes Red Hat Premium Support, which can be accessed by using the link:https://access.redhat.com/support?extIdCarryOver=true&sc_cid=701f2000001Css5AAC[Red Hat Customer Portal].

See the link:https://access.redhat.com/support/offerings/production/soc[Scope of Coverage Page] for link:https://access.redhat.com/support/offerings/production/scope_moredetail[more details] on what is covered with included support for {product-title}.

See {product-title} link:https://access.redhat.com/support/offerings/openshift/sla?extIdCarryOver=true&sc_cid=701f2000001Css5AAC[SLAs] for support response times.
