:_mod-docs-content-type: ASSEMBLY
[id="windows-containers-support"]
= Getting support
include::_attributes/common-attributes.adoc[]
:context: windows-containers-support

toc::[]


// wording taken and modified from https://access.redhat.com/support/policy/updates/openshift#windows

[role="_abstract"]
You must have an additional Red{nbsp}Hat subscription in order to receive support for {productwinc}.

{productwinc} is provided and available as an optional, installable component. {productwinc} is not part of the {product-title} subscription. It requires an additional Red{nbsp}Hat subscription and is supported according to the "Scope of coverage" and "Service level agreements". See the links in the _Additional resources_ section.

You must have this separate subscription to receive support for {productwinc}. Without this additional Red{nbsp}Hat subscription, deploying Windows container workloads in production clusters is not supported. You can request support through the Red{nbsp}Hat Customer Portal. See the link in the _Additional resources_ section.

For more information, see the Red{nbsp}Hat {product-title} Life Cycle Policy document for {productwinc}. See the link in the _Additional resources_ section.

If you do not have this additional Red{nbsp}Hat subscription, you can use the Community Windows Machine Config Operator, a distribution that lacks official support.
